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Commission Confusion
How agents are adapting to renegotiated norms and skeptical clients

Splits and Caps Daily: Action for Agents
May 6, 2025
đ Market Move:
Cost of Clarity
You ever have a client look at you like you just asked them to pay for air? Welcome to post-settlement real estate.
Since the NAR commission settlement went live, thereâs been a whole lot of confusion in the airâand itâs not just about numbers on a HUD-1. On the surface, commissions have dipped slightly, but under the hood? Agents are playing defense, offense, and therapistâall at once.
đŹ The Pushback Parade
According to a recent HousingWire survey:
42.6% of agents say clients are pushing back on commissions.
58.3% of those comments were super specific, meaning... this isnât just âI donât want to pay.â Itâs âLet me tell you exactly why you donât deserve that cut.â
Breakdown of client complaints:
13.9%: Confused AF and need a breakdown of the new rules
12.5%: Straight-up negotiating commissions
12.5%: Think commissions are now illegal
2.8%: âYou charge how much?â
And the kicker: some buyers think they can cut agents out entirely and just slide into the listing agentâs DMs.
Itâs not just buyers either. Sellers are getting tight-fisted too. One agent shared: âSellers donât want to offer buyer-side commissions anymore. They say itâs not their problem.â
đ Itâs a Class Now
The job isnât just showing homes and closing dealsâitâs become an education role.
Agents are spending more time explaining that no, commissions arenât illegal.
Yes, theyâre negotiable.
No, you donât work for free.
And yes, your value matters.
đ¤ Agent-to-Agent Tension?
Remember when we used to high-five each other after closing? That energy is fading.
36% of agents say cooperation with other agents has decreased.
Only 8.7% say itâs gotten better.
The rest? They're just hoping no one flips a table during escrow.
A lot of this comes down to unclear expectations:
Whoâs paying who? What are we disclosing? Are we even allowed to talk about compensation anymore? Itâs like a group project where no oneâs sure whoâs doing what, but everyoneâs still being graded.
đ TL;DR (The Splits Summary)
Commission Clarity â Commission Simplicity. Clients are more informed, but also more confused.
Agents are now part educator, part negotiator, and still expected to close deals.
Deals are dying on the commission hillâso learning how to defend your value isnât optional anymore.
Co-brokering is under stress. Communication and transparency are more important than ever.
But itâs not all doom and gloom.
đ¤ Silver Linings
Transparency is leading to better client convos.
Some buyers and sellers get it and are willing to pay fairly.
Agents who know how to communicate their worth are still winning.
So yeah, the NAR settlement might be settled in court. But in real life? Itâs still very unsettled.
Lead with clarity. Speak with confidence. And remember: youâre not just selling homesâyouâre anchoring trust in a shifting market.
đQuote of the Day:
"Growth and comfort do not coexist." â Ginni Rometty
⥠Quick Win:
LinkedIn Flex: Post a short, punchy real estate success story on LinkedIn today. Something like âHelped a first-time buyer win a home in a 10-offer showdown. Hereâs howâŚâ Stories sell. And this one sells YOU.
đ Fun Fact of the Day:
Intellectual Properties: You Can Trademark Your House. The Playboy Mansion and Graceland are both trademarked. Turns out curb appeal + lawyers = intellectual property.
đ Book Recommendation:
âThe Copywriter's Handbook: A Step-By-Step Guide to Writing Copy That Sellsâ by Robert BlyâWant to sell more stuff? Say better words.
This book is like a cheat code for writing headlines, emails, adsâanything that moves people to action. Robert Bly breaks it all down like a battle-tested marketer whoâs been in the trenches since before email was a thing.
No fluff. Just formulas, examples, and tactics that actually work.
Whether you're writing a listing description, a lead-gen ad, or just trying to get your newsletter opened⌠this book will instantly upgrade your copy game.
Big idea: Youâre not writing to impress. Youâre writing to sell. Learn the difference.
One step forward every day beats one giant leap someday.
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