Zillow Gets Flexed On

Lawyers say Flex is less ‘referral’ and more ‘rip-off’

Splits and Caps Daily: Action for Agents

September 19, 2025

📈 Market Move:

Monopoly Money

The same lawyers who went after NAR and bagged a billion in settlements just pointed their bazooka at Zillow.

The accusation? Zillow’s Flex program is basically a toll booth disguised as a friendly referral. Agents pay up to 40% of their commission back to Zillow, buyers don’t know, and everyone ends up paying more. Oh, and Zillow’s new “listing standards”? Plaintiffs say it’s a scheme to funnel sellers onto Zillow’s turf or else get punished.

The complaint calls Zillow a monopoly (they own 66% of online real estate eyeballs), and if this sticks, it’s not just bad press—it’s another Moehrl 2.0 moment that could reshape how online leads and commissions work.

Translation: First, NAR. Now, Zillow. The legal wrecking ball is swinging through the entire commission structure, and it’s not stopping anytime soon.

🌟Quote of the Day:

“Don’t worry about failure; you only have to be right once.” — Drew Houston

📊🤔 Agent Poll Results

On 9/19, we asked: If you could wave a magic wand and instantly fix ONE part of your pipeline, what would it be?

The results are in!

  • 🧲 Leads pouring in (no more cold outreach): 100%

  • 📅 Buyers actually showing up (goodbye ghosting): 0%

  • 💰 Sellers pricing realistically (not Zillow-zombies): 0%

  • 🏁 Deals closing faster (less contract limbo): 0%

Looks like we know what to ask Santa for this year!

🎉 Fun Fact of the Day: 

Say Wat?: 🛕 Cambodia’s Angkor Wat is technically the largest religious structure in the world — and yes, it’s considered “real estate.” One building permit… 500 acres later.

📚 Book Recommendation:

“The Monk Who Sold His Ferrari” by Robin Sharma — Alright, here’s the deal: this isn’t some “cars are bad, go live in a cave” kind of book. It’s about a high-powered lawyer who literally drops everything — money, prestige, the Ferrari — after a health scare, and goes on a journey to figure out what actually matters.

It’s written like a parable, so it reads easy but punches hard. Think of it as a cheat code for perspective: success without fulfillment is basically failure in disguise. The book gives you a toolkit for dialing back the chaos and building a life that’s not just rich in dollars, but rich in meaning.

If you’re grinding 24/7 and secretly asking yourself, “what’s the point?” — this book is the slap in the face you probably need.

Every small move is proof you’re in motion.

What did you think of today’s edition?
Hit ‘reply’ to this email and let us know!

Reply

or to participate.